How curbside pickup works
1. New order on the app
On the Pony Fabricare App, select curbside and fill out your contact and car information. (Name, car model & color)
2. Park and drop off
Park by the Pony Fabricare store and call our number with your name. We will come to you and to collect your clothes.
3. Pay and pick up
After payment on the app, we will send a notification in the app for pick up. Just park by the store and give us a call!
In a rush? Use our drop box
If you are stopping by before or after our business hours,
take advantage of our drop box placed next to our store entrance.
Make sure you ask us for one of our free, custom garment bags first before making quick drops. Afterwards, here is what to do:
1. On the name tag attached to the bag, please fill out your full name and a phone number so that we can create or look up your account.
2. Place your garments inside the bag and simply drop it into our drob box outside next to the door entrance.
3. We will pickup the dropped bag with the items inside and contact you about the order details. It can't be easier!
Your health is our priority
On top of the efficiency, we offer curbside and dropbox service because we value our customers’ health. During the COVID-19 Pandemic, we took pre-cautious measures to ensure that.
Sanitization
Our employees always sanitize their hands before and after each transaction and each pickup & delivery.
Masks (optional)
We make sure to equip ourselves with masks not only for us but also for the safety of our customers, never taking any risks in our business practices.
Respect
Every health-related precaution we take is to ensure everyone we do business with is respected and protected from the spread of any potential illness.
